Novaia HomeConnected and emerging products
A connected platform for care homes: app, web app and sensors.
Novaia Home is a connected platform for care homes, built from a mobile app, a web app with a dashboard, and sensor integrations.
- Client
- Novaia Home
- Platforms
- Mobile app, Web app, Admin dashboard, Sensors

Overview
Novaia Home is a connected platform for care homes: a mobile app, a web app with a dashboard, and sensor integrations, working together as one system.
The starting point
Connecting the sensors in a care home to an app the staff can rely on is not a simple brief. Novaia Home came to us to build the platform that does it, and to explain every step along the way.
What we built
Three parts that work as one: a mobile app, a web app with its dashboard, and the sensor integrations with the data flows that support them. We also wrote the custom algorithms the platform relies on, and a design system that keeps every screen consistent.
How we worked
We scoped the three parts together before building any of them, because each depends on the others. The sensor integrations and their data flows came first, then the mobile app and the web app, then the work of making all three behave as one platform.
Where it is now
The platform is in use in Novaia Home's care homes. In the client's words, their teams trust what it tells them.
How it was built
Novaia Home, phase by phase.
What each stage of the project delivered, in the order we built it.




Phase 1
Scope and design
The platform's three parts and how they work together, scoped and designed.
Phase 2
Sensor integrations
Sensor integrations and the data flows that support them.
Phase 3
Mobile app and web app
The mobile app, and the web app with its dashboard.
Phase 4
One platform
The app, the web app and the sensor data working together as one platform.
What we built
The product, feature by feature.
The platform
Mobile app
The platform on the phone.
Web app and dashboard
The platform in the browser, with a dashboard.
Sensor integrations
Sensors connected to the platform.
Data flows
The flows that carry sensor data into the platform.
Inside the product
Novaia Home, on screen.





Testimonial
In their words.

Connecting the sensors in our care homes to an app the staff can rely on was not a simple brief. Bespoke IT wrote the custom algorithms, built the app and the web app, and explained every step along the way. Our teams trust what it tells them.
Theodos
Novaia Home
Care home app and web app with sensors and custom algorithms
Industries
The same problem, industry by industry.
The industry this project sits in comes first. Pick another to see how the problem shows up there, and what we build for it.
Healthcare and clinics
The problem
The front desk spends the morning on reminder calls and rebookings. Patient records sit in one system, invoices in another, and nobody sees which patients have quietly stopped coming back.
What we build
A patient app and clinic dashboard built on foundations that hold at the second clinic and the tenth. We built Zovi this way.
Usually connects to
- DATEV
- Microsoft 365
- Google Workspace
- HubSpot
- or your own custom backend
Every patient, every site, one view.

Professional services
The problem
Senior people spend their evenings on time sheets, engagement letters and status reports. Knowledge lives in inboxes, so every new case starts from a blank page.
What we build
A client portal or a productised service, built to scale past the first ten customers.
Usually connects to
- Microsoft 365
- Outlook
- SharePoint
- DATEV
- Confluence
- or your own custom backend
The firm's memory, finally searchable.

Manufacturing
The problem
Orders arrive as PDFs and emails and get typed into SAP by hand. Planning runs on a spreadsheet that one person understands.
What we build
Industrial software for a new product line, built to talk to your customers' SAP from the first release.
Usually connects to
- SAP
- Microsoft 365
- Microsoft Teams
- Excel
- Dynamics 365
- or your own custom backend
Orders that reach SAP without a keyboard.

Retail and e-commerce
The problem
Customer service answers the same twenty questions all day. Returns are processed by hand, and by Friday the shop, the stock and the books disagree.
What we build
A commerce product or marketplace built for the traffic your launch plan promises.
Usually connects to
- Zendesk
- HubSpot
- Google Workspace
- DATEV
- Slack
- or your own custom backend
Shop, stock and books that agree on Friday.

Logistics and travel
The problem
Bookings, changes and documents arrive by email at all hours. The team types them into three systems, and customers call to ask where things stand.
What we build
A booking or travel product built on the integrations that make it work. We built Valhalla Trip this way.
Usually connects to
- Microsoft 365
- Outlook
- SAP
- Salesforce
- Slack
- or your own custom backend
The customer knows before they ask.

Finance and insurance
The problem
Applications and claims arrive as documents and get checked by hand against rules everyone knows by heart. Every audit means a week of collecting evidence.
What we build
A fintech or insurtech product built with the audit trail and access control your regulator will ask about.
Usually connects to
- Salesforce
- Microsoft 365
- SharePoint
- DATEV
- Jira
- or your own custom backend
An audit trail written while the work happens.

Software and SaaS
The problem
The roadmap is full, support tickets keep pulling engineers off it, and the internal tools are scripts nobody owns.
What we build
A first version with the architecture, pipelines and documentation to grow on, so month nine isn't a rewrite.
Usually connects to
- Jira
- Confluence
- Slack
- HubSpot
- Notion
- Zendesk
- or your own custom backend
Engineers back on the roadmap.

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Clinic and workforce SaaS
Zovi OS
A white-label platform that lets aesthetic clinics run their own branded patient apps on one CRM engine.

Clinic and workforce SaaS
Beauty Circle
The patient app for clinic rewards, memberships, booking and offers, connected to the clinic by invitation or QR code.
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